Is there anything more frustrating than dealing with a giant communications company? They are all about sales but have no concept of customer service. So I ran across this item which will only get you shaking your head.
Rounding error news: Comcast To Customer: Pay Us $0.00 Or We'll Cancel Your Service.
A Comcast customer received this letter informing him that his account's currently delinquent and that his service will be canceled if he does not pay the amount owed. The trouble? The amount owed is $0.00.
1 comment:
We are currently looking into this and appropriate department is makng sure they prevent any recurrence.
Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com
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