Friday, November 04, 2011
Woman trapped at SF airport for 8 days because she couldn't pay baggage fees
Broke and tired of the Northern California expenses, Terri Weissinger was looking for a fresh start; she booked a one-way ticket to Idaho through Orbitz.com. Unfortunately, she had a little more time in California than she anticipated -- eight days to be exact. Because she booked her flight before a new federal law went into effect requiring ticket brokers to disclose all hidden fees, Weissinger didn't know about the extra $60 U.S. Airways would charge at the airport to check her additional bags.
With only $30 left to her name, she had no money to pay the extra fees. So she was stuck at SFO -- for eight miserable days.
Weissinger offered to pay the fee when she arrived in Idaho, but the U.S. Airways agent wouldn't let her. She also asked if she could leave one bag there at the Airport. That, the agent explained, would be in violation of security regulations. By this time, she had missed her flight, and she was stranded, walking the airport for more than a week as the fees and expenses accrued.
Reminds me of a really bad Tom Hanks movie.